RMA Request Form

Please fill out this form completely. All fields are required to be filled out completely to obtain an RMA from ICS. For Lantap products, Please review our Lantap Warranty Information.

For our fax-able and printable PDF version of this RMA form, please click here:

ICS RMA Request Form Rev B.pdf

Please note:

Any returns from outside the United States must be shipped Deliver Duty Paid (DDP). We do not accept any return shipment which is delivered DDU. The End-User is responsible for any and all shipping fees and customs import/export fees.

Company Name:

Please provide your Company Name

Contact Name

Please provide your name

Phone Number

Please provide a valid phone number

E-Mail Address(*)

Please provide a valid E-Mail Address (Must pass DNS check)

Repeat E-Mail Address(*)

Please make sure you've typed your E-Mail address both times.

Reason For Return

RepairReturn Please select the reason for your RMA request

The following is information about how to return your item once it is repaired. If you selected refund you may skip this section.

Shipping Carrier

FedExUPSDHLOther Invalid Input

Other Carrier

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Account Number

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Speed of Shipping

1st Day Air AM (If Available)1st Day Air PM2nd Day Air PMGround Invalid Input

Address 1

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Address 2

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City

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State

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Postal Code (Zip Code)

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Country

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Please tell us about the item you are returning (Required)

Problem Report(*)

Please provide details about your issue with this product

Part Number of Item

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Serial Number

Please Provide a Serial Number for Warranty Verification

PO or Reference Number

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Please complete the Anti-SPAM and click on submit. You will see a confirmation page after pressing submit if successful.(*)

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Phone: +01 (602) 861-6984 | Fax: +01 (602) 794-6453 | |

ICS RMA Request Form

Please note: